Menu Typing
Taskeater is the largest provider of Menu Creation and Menu Uploading Services. Our speed and quality help some of the largest on-demand food delivery companies in the world save 43% on their workload costs.
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How Taskeater can help
Menu backlog is the biggest challenge in the on-demand food delivery industry. Menu Transcription and Uploading is a critical and time-consuming task and needs to be completed on an ongoing basis. It is one of the several business processes that is yet to be 100% automated.
Multiple Menu Formats: We are equipped to deal with menus in various formats including; JPG, PDF and URL which can be delivered to us via Google Drive, Dropbox, FTP, online portal or email.
OCR Technology: We run menus through an OCR tool to ensure speed and accuracy. Our OCR tool currently runs with an 88% accuracy rate for images and 98% for clear PDF documents.
Quality Assurance: All OCR output is further checked by dedicated QA analysts who spot any errors and retype the necessary menus manually.
Menu Data Entry and Upload: Following quality assurance checks we upload the updated menus directly into the client’s backend or generate upload-ready CSV files in the required structure.
Approaches
Dedicated Offshore Team
Custom Applications
Highly Accurate
We pair technology with human quality assurance to meet agreed upon error rates.
Time Saving
Free up time from your in-house team from having to transcribe menus.
Cost-Effective
Reduce costs from menu typing through leveraging technology and offshore resources.
Flexible SLAs
We can agree on menu turnaround times based on your business requirements.
We have helped leading companies with Menu Typing such as
Data Security & Protection
As a data processor, the protection and security of your data is a top priority for us. We have taken a variety of both physical and digital steps to ensure our processes are fully secure and up-to-date with regulations. We are ISO27001:2013 certified and are regularly audited by ISO certified auditors as well as our clients.
Our implementation methodology is focused on creating an enterprise grade delivery environment for the ongoing delivery of processes, using an agile and iterative approach to deliver quick results and rapid ROI for clients.
Our best practice implementation methodology for
the creation of automated processes follow the
stages described below.
1- Process mapping & knowledge transfer
Firstly we focus on mapping on the key target processes,receiving any existing training materials and asking questions around the processes as they currently exist. We may also create our own training manuals or augment existing materials to support our training efforts.
2- Automation Assessment & Benchmarking
Next, we go through your specific data security requirements and begin training up the initial team members as well as assessment to find the best automation tools to begin executing the processes. This will allow us to set an initial benchmark for the task to ensure we provide a quality service.
3- Onboarding and training
At this stage we onboard any team members and automation tools, go through customer-specific data security briefings and begin training up the initial members to begin executing the processes. Our focus is initially on quality to ensure the knowledge transfer has been successful, we work closely with you to iron out any areas of uncertainty.
