Our Services

We provide cost-effective solutions for lead generation and
setting up offshore data teams. We provide both
standardised service as well as custom workflows to
integrate with your team.
We provide cost-effective solutions for lead generation and setting up offshore data teams. We provide both standardised service as well as custom workflows to integrate with your team.

How we can help

We provide
lead generation services

We setup offshore data
processing teams

We implement technology
to scale processes

Lead Generation Learn more

We offer solutions around lead sourcing, CRM cleansing, data enrichment and outbound automation. This way your sales team can spend more time on speaking with prospects rather than generating leads.

Lead sourcing

Build a database of custom leads in your target market and organisations.

CRM cleansing

Verify and update out-of-date information in your CRM.

Email copywriting

Send personalised outbound emails at scale with minimum effort.

Lead enrichment

Build on the leads and enrich your user information based on the leads you have.

Email sequence automation

Maximise engagement by automatically following-up potential leads.

Content Moderation

We handle content moderation in multiple languages and are experts at incorporating the latest technologies into moderation processes. 

Image moderation

Filter out inappropriate user-generated images.

Video moderation

Filter out inappropriate user-generated videos.

Social media moderation

Keep your social media channels safe and on-brand.

Text moderation

Moderate user-generated posts, reviews or comments.

Algorithm moderation

Moderate crawled or algorithm-generated content.

Dating site moderation

Remove inappropriate images and posts on dating sites.

Order Processing

Our teams and technologies provide a viable, cost-efficient way of optimising your order processing systems to be as efficient, accurate and reliable as possible.

Dispatchment system monitoring

Monitor your dispatch system to match employee to customer quickly and efficiently.

Order moderation

Check user-generated orders prior to them being sent for processing.

Order forwarding

Forward orders to optimise the speed and efficiency of your processing system.

Data-entry

We setup data-entry teams to input data into the required systems within agreed upon error rates. We integrate quality assurance teams into ongoing processes to ensure workflows continue to deliver the expected results.

Backend system data-entry

Accurate and quality-assured entry of your data.

Tagging and Categorisation

We help tag and categorise products, reviews and other listings based on criteria. We have experience integrating teams to tag records in either custom-built systems as well as off-the-shelf platforms.

Product tagging and categorisation

Tag and categorise products in your database.

Video tagging

Tag your video content for better search and filtering.

Review tagging

Tag customer reviews based on sentiment and subject.

Classified listings categorisation

Categorise user-generated listings on your classifieds site.

Brand sentiment tagging

Tag comments and posts for brand sentiment.

Transcription

Using a combination of the latest tools and human data-entry, we scale transcription processes while continuing to offer a high level of accuracy.

Receipt and invoice transcription

Transcribe receipts and invoices into your accounting system.

Restaurant menu transcription

Transcribe restaurant menus for your site or app through OCR and human input.

Financial statement transcription

Transcribe financial statements efficiently into your application.

Online Data Collection

We are experienced at handling data collection for from sites across the internet, so you can capture valuable data for your ongoing operations or your business development.

Competitor price audit

Keep track of what prices and products you competitor is offering.

Database and listings enrichment

Enhance and refine your database and listings with up-to-date entries.

Security Camera Surveillance

Our remote surveillance teams can monitor your CCTV cameras 24/7 and inform the right points of contact, including law enforcement, when we identify events that have been flagged as triggers.

CCTV surveillance

Monitor cameras live 24/7.

Security firm and law enforcement contact

Ensure contact is made to officials when things go wrong.

Reporting

Get reports based on quantitative and qualitative observations collected during surveillance shifts.

Call centre auditing

We audit recorded call centre calls that your agents have made using mutually agreed upon scorecards. Auditing can be useful for internal performance reviewing or for meeting regulatory requirements.

Random sample auditing

Audit your overall call centre’s performance using random samples.

Scorecard creation

Create and improve your assessment scorecard.

Regulated call auditing

Audit all regulated call centre calls.

Lead Generation

Lead Generation

We offer solutions around lead sourcing, CRM cleansing, data enrichment and outbound automation. This way your sales team can spend more time on speaking with prospects rather than generating leads.

Lead sourcing

Build a database of custom leads in your target market and organisations.

CRM cleansing

Verify and update out-of-date information in your CRM.

Email copywriting

Send personalised outbound emails at scale with minimum effort.

Lead enrichment

Build on the leads and enrich your user information based on the leads you have.

Email sequence automation

Maximise engagement by automatically following-up potential leads.

Content Moderation

Content Moderation

We handle content moderation in multiple languages and are experts at incorporating the latest technologies into moderation processes.

Image moderation

Filter out inappropriate user-generated images.

Video moderation

Filter out inappropriate user-generated videos.

Social media moderation

Keep your social media channels safe and on-brand.

Text moderation

Moderate user-generated posts, reviews or comments.

Algorithm moderation

Moderate crawled or algorithm-generated content.

Dating site moderation

Remove inappropriate images and posts on dating sites.

Order Processing

Order Processing

Our teams and technologies provide a viable, cost-efficient way of optimising your order processing systems to be as efficient, accurate and reliable as possible.

Dispatchment system monitoring

Monitor your dispatch system to match employee to customer quickly and efficiently.

Order moderation

Check user-generated orders prior to them being sent for processing.

Order forwarding

Forward orders to optimise the speed and efficiency of your processing system.

Data-entry

Data-entry

We setup data-entry teams to input data into the required systems within agreed upon error rates. We integrate quality assurance teams into ongoing processes to ensure workflows continue to deliver the expected results.

Backend system data-entry

Accurate and quality-assured entry of your data.

Tagging and Categorisation

Tagging and Categorisation

We help tag and categorise products, reviews and other listings based on criteria. We have experience integrating teams to tag records in either custom-built systems as well as off-the-shelf platforms.

Product tagging and categorisation

Tag and categorise products in your database.

Video tagging

Tag your video content for better search and filtering.

Review tagging

Tag customer reviews based on sentiment and subject.

Classified listings categorisation

Categorise user-generated listings on your classifieds site.

Brand sentiment tagging

Tag comments and posts for brand sentiment.

Transcription

Transcription

Using a combination of the latest tools and human data-entry, we scale transcription processes while continuing to offer a high level of accuracy.

Receipt and invoice transcription

Transcribe receipts and invoices into your accounting system.

Restaurant menu transcription

Transcribe restaurant menus for your site or app through OCR and human input.

Financial statement transcription

Transcribe financial statements efficiently into your application.

Online Data Collection

Online Data Collection

We are experienced at handling data collection for from sites across the internet, so you can capture valuable data for your ongoing operations or your business development.

Competitor price audit

Keep track of what prices and products you competitor is offering.

CRM cleansing

Verify and update out-of-date information in your CRM.

Email copywriting

Send personalised outbound emails at scale with minimum effort.

Database and listings enrichment

Enhance and refine your database and listings with up-to-date entries.

Email sequence automation

Maximise engagement by automatically following-up potential leads.

Security Camera Surveillance

Security Camera Surveillance

Our remote surveillance teams can monitor your CCTV cameras 24/7 and inform the right points of contact, including law enforcement, when we identify events that have been flagged as triggers.

CCTV surveillance

Monitor cameras live 24/7.

Security firm and law enforcement contact

Ensure contact is made to officials when things go wrong.

Reporting

Get reports based on quantitative and qualitative observations collected during surveillance shifts.

Call centre auditing

Call centre auditing

We audit recorded call centre calls that your agents have made using mutually agreed upon scorecards. Auditing can be useful for internal performance reviewing or for meeting regulatory requirements.

Random sample auditing

Audit your overall call centre’s performance using random samples.

Scorecard creation

Create and improve your assessment scorecard.

Regulated call auditing

Audit all regulated call centre calls.

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