Our Services

Taskeater is one of the world’s fastest growing Business Process Outsourcing (BPO) companies. We assemble fully managed offshore teams, tailored to fit individual client requirements. Our focus is on communication, management, quality and creating a good working environment for our employees, reflective in our 300+ client base. With the ability to quickly train and scale teams from 1 to 600+ analysts, we can be a strong and flexible partner. We help clients with a huge range of tasks, some are outlined below.

Taskeater is one of the world’s fastest growing Business Process Outsourcing (BPO) companies. We assemble fully managed offshore teams, tailored to fit individual client requirements. Our focus is on communication, management, quality and creating a good working environment for our employees, reflective in our 300+ client base. With the ability to quickly train and scale teams from 1 to 600+ analysts, we can be a strong and flexible partner. We help clients with a huge range of tasks, some are outlined below.

Industries

AI

Algorithm Training

Tagging and categorisation, web mapping, annotation, image selection and detection and data collection.

Lead Generation

Highly targetted list building of businesses, key decision makers and email outbound automation to pre qualify leads.

Dating Apps Learn More

Profile Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Text Moderation

Moderate user-generated posts, reviews or comments.

E-commerce

Product Tagging and Categorisation

Tagging and categorising products into the backend system of client’s website.

Product Uploading

Uploading products and adding descriptions from specified source.

Order Management

Client/customer support, live chat support, screening orders, invoice mangement and shipment handling.

Image Processing

Validating and moderating images then processing them into the backend system.

Stock Control

Managing online inventory and regular availability check.

Fintech

Lead Generation

Highly targetted list building of businesses, key decision makers and email outbound automation to pre qualify leads.

Financial Statement Transcription

Accurately copy data from statements into back-end systems.

Invoice Digitisation

Converting manual receipts and invoices to digital format.

KYC

Know your customer document checking

Food Delivery Learn More

Menu Creation

New menu creation, uploading and updating menus.

Customer Support

Live chat handling.

Sales Operation

New business lead generation, onboarding new restaurants, CRM cleansing and email validating.

Content Moderation

Moderating user generated reviews and tagging & categorising them for R&D.

Order Management

Order monitoring and bad order management.

Forums Learn More

Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Text Moderation

Moderate user-generated posts, reviews or comments.

Lead Generation Learn More

Lead Sourcing

Build a database of custom leads in your target market and organisations.

Email Copywriting

Send personalised outbound emails at scale with minimum effort.

Email Sequence Automation

Maximise engagement by automatically following-up potential leads.

CRM Cleansing

Verify and update out-of-date information in your CRM.

Lead Enrichment

Build on the leads and enrich your user information based on the leads you have.

Property/Hosting Platforms

Property Listing Creation

Creating listing through channel managers.

Quality/Content Checking

Review monitoring, quality checking listings and user generated content.

Customer Support

Handling booking enquries and questions.

Lead Generation

Build a database of custom leads in your target market.

Recruitment Learn More

Candidate & Client Prospecting

Sourcing new clients and candidates to fit a set criteria.

CV Screening

Searching through platforms and databases matching up candidate CVs with required job skills.

Scanning Job Boards

Searching through platforms and databases finding roles that match candidate skills.

Expense Transcription

Supporting accounts department by accurately copying expense receipt details into back-end system.

CV Reformatting

Editing and customising CVs into specific client formatting.

Social Media Learn More

Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Video Moderation

Filter out inappropriate user-generated videos.

Text Moderation

Moderate user-generated posts, reviews or comments.

Travel, Tourism & Hospitality

Competitor Price Auditing

Monitoring and reporting on competitors prices and offers.

List Creation

Listing locations (hotels, properties etc) into mulitple travel websites.

Content Moderation

Review Monitoring, quality checking listings and user generated content.

Customer Support

Handling booking enquries and questions.

Industries

AI

AI

Algorithm Training

Tagging and categorisation, web mapping, annotation, image selection and detection and data collection.

Lead Generation

Highly targeted list building of businesses, key decision makers and email outbound automation to pre qualify leads.

Dating Apps

Dating Apps

Profile Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Text Moderation

Moderate user-generated posts, reviews or comments.

E-commerce

E-commerce

Product Tagging and Categorisation

Tagging and categorising products into the backend system of client’s website.

Product Uploading

Uploading products and adding descriptions from specified source.

Order Management

Client/customer support, live chat support, screening orders, invoice mangement and shipment handling.

Image Processing

Validating and moderating images then processing them into the backend system.

Stock Control

Managing online inventory and regular availability check.

Fintech

Fintech

Lead Generation

Highly targeted list building of businesses, key decision makers and email outbound automation to pre qualify leads.

Financial Statement Transcription

Accurately copy data from statements into back-end systems.

Invoice Digitisation

Converting manual receipts and invoices to digital format.

KYC

Know your customer document checking

Food Delivery

Food Delivery

Menu Creation

New menu creation, uploading and updating menus.

Customer Support

Live chat handling.

Sales Operation

New business lead generation, onboarding new restaurants, CRM cleansing and email validating.

Content Moderation

Moderating user generated reviews and tagging & categorising them for R&D.

Order Management

Order monitoring and bad order management.

Forums

Forums

Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Text Moderation

Moderate user-generated posts, reviews or comments.

Lead Generation

Lead Generation

Lead Sourcing

Build a database of custom leads in your target market and organisations.

CRM Cleansing

Verify and update out-of-date information in your CRM.

Email Copywriting

Send personalised outbound emails at scale with minimum effort.

Lead Enrichment

Build on the leads and enrich your user information based on the leads you have.

Email Sequence Automation

Maximise engagement by automatically following-up potential leads.

Property/Hosting Platforms

Property/Hosting Platforms

Property Listing Creation

Creating listing through channel managers.

Quality/Content Checking

Review monitoring, quality checking listings and user generated content.

Customer Support

Handling booking enquries and questions.

Lead Generation

Build a database of custom leads in your target market.

Recruitment

Recruitment

Candidate & Client Prospecting

Sourcing new clients and candidates to fit a set criteria.

Expense Transcription

Supporting accounts department by accurately copying expense receipt details into back-end system.

CV Screening

Searching through platforms and databases matching up candidate CVs with required job skills.

CV Reformatting

Editing and customising CVs into specific client formatting.

Scanning Job Boards

Searching through platforms and databases finding roles that match candidate skills.

Social Media

Social Media

Image Moderation

Moderate, and filter out inappropriate, user-generated images. Ensure content adheres to client guidelines.

Text Moderation

Moderate user-generated posts, reviews or comments.

Video Moderation

Filter out inappropriate user-generated videos.

Travel, Tourism & Hospitality

Travel, Tourism & Hospitality

Competitor Price Auditing

Monitoring and reporting on competitors prices and offers.

List Creation

Listing locations (hotels, properties etc) into mulitple travel websites.

Content Moderation

Review Monitoring, quality checking listings and user generated content.

Customer Support

Handling booking enquries and questions.

Popular Tasks

Call centre auditing

We audit recorded call centre calls that your agents have made using mutually agreed upon scorecards. Auditing can be useful for internal performance reviewing or for meeting regulatory requirements.

Random sample auditing

Audit your overall call centre’s performance using random samples.

Scorecard creation

Create and improve your assessment scorecard.

Regulated call auditing

Audit all regulated call centre calls.

Content Moderation Learn More

Dating site moderation

Moderate user-generated images and posts on dating sites/apps.

Video moderation

Filter out inappropriate user-generated videos.

Social media moderation

Keep your social media platforms safe from unwanted user-generated content.

Text moderation

Moderate user-generated posts, reviews or comments.

Image moderation

Filter out inappropriate user-generated images.

Database Cleansing

Database Cleansing

Cleaning and removing old information

CRM Enrichment

Updating databases information

Data-entry

We setup data-entry teams to input data into the required systems within agreed upon error rates. We integrate quality assurance teams into ongoing processes to ensure workflows continue to deliver the expected results.

Backend system data-entry

Accurate and quality-assured entry of your data.

Menu Creation

New menu creation, uploading and updating menus.

Online Data Collection

We are experienced at handling data collection for from sites across the internet, so you can capture valuable data for your ongoing operations or your business development.

Competitor price audit

Keep track of what prices and products you competitor is offering.

Database and listings enrichment

Enhance and refine your database and listings with up-to-date entries.

Order Processing

Our teams and technologies provide a viable, cost-efficient way of optimising your order processing systems to be as efficient, accurate and reliable as possible.

Dispatchment system monitoring

Monitor your dispatch system to match employee to customer quickly and efficiently.

Order moderation

Check user-generated orders prior to them being sent for processing.

Order forwarding

Forward orders to optimise the speed and efficiency of your processing system.

Tagging and Categorisation

We help tag and categorise products, reviews and other listings based on criteria. We have experience integrating teams to tag records in either custom-built systems as well as off-the-shelf platforms.

Product tagging and categorisation

Tag and categorise products in your database.

Video tagging

Tag your video content for better search and filtering.

Review tagging

Tag customer reviews based on sentiment and subject.

Classified listings categorisation

Categorise user-generated listings on your classifieds site.

Brand sentiment tagging

Tag comments and posts for brand sentiment.

Transcription

Using a combination of the latest tools and human data-entry, we scale transcription processes while continuing to offer a high level of accuracy.

Receipt and invoice transcription

Transcribe receipts and invoices into your accounting system.

Restaurant menu transcription

Transcribe restaurant menus for your site or app through OCR and human input.

Financial statement transcription

Transcribe financial statements efficiently into your application.

Popular Tasks

Call centre auditing

Call centre auditing

We audit recorded call centre calls that your agents have made using mutually agreed upon scorecards. Auditing can be useful for internal performance reviewing or for meeting regulatory requirements.

Random sample auditing

Audit your overall call centre’s performance using random samples.

Scorecard creation

Create and improve your assessment scorecard.

Regulated call auditing

Audit all regulated call centre calls.

Content Moderation

Content Moderation

We handle content moderation in multiple languages and are experts at incorporating the latest technologies into moderation processes.

Dating site moderation

Moderate user-generated images and posts on dating sites/apps.

Image moderation

Filter out inappropriate user-generated images.

Video moderation

Filter out inappropriate user-generated videos.

Social media moderation

Keep your social media platforms safe from unwanted user-generated content.

Text moderation

Moderate user-generated posts, reviews or comments.

 

Database Cleansing

Database Cleansing

 

Database Cleansing

Cleaning and removing old information

CRM Enrichment

Updating databases information

Data-entry

Data-entry

We setup data-entry teams to input data into the required systems within agreed upon error rates. We integrate quality assurance teams into ongoing processes to ensure workflows continue to deliver the expected results.

Backend system data-entry

Accurate and quality-assured entry of your data.

Menu Creation

New menu creation, uploading and updating menus.

Online Data Collection

Online Data Collection

We are experienced at handling data collection for from sites across the internet, so you can capture valuable data for your ongoing operations or your business development.

Competitor price audit

Keep track of what prices and products you competitor is offering.

Database and listings enrichment

Enhance and refine your database and listings with up-to-date entries.

Order Processing

Order Processing

Our teams and technologies provide a viable, cost-efficient way of optimising your order processing systems to be as efficient, accurate and reliable as possible.

Order moderation

Check user-generated orders prior to them being sent for processing.

Order forwarding

Forward orders to optimise the speed and efficiency of your processing system.

Dispatchment System Monitoring

Monitor your dispatch system to match employee to customer quickly and efficiently.

Tagging and Categorisation

Tagging and Categorisation

We help tag and categorise products, reviews and other listings based on criteria. We have experience integrating teams to tag records in either custom-built systems as well as off-the-shelf platforms.

Product tagging and categorisation

Tag and categorise products in your database.

Video tagging

Tag your video content for better search and filtering.

Review tagging

Tag customer reviews based on sentiment and subject.

Classified listings categorisation

Categorise user-generated listings on your classifieds site.

Brand sentiment tagging

Tag comments and posts for brand sentiment.

Transcription

Transcription

Using a combination of the latest tools and human data-entry, we scale transcription processes while continuing to offer a high level of accuracy.

Receipt and invoice transcription

Transcribe receipts and invoices into your accounting system.

Restaurant menu transcription

Transcribe restaurant menus for your site or app through OCR and human input.

Financial statement transcription

Transcribe financial statements efficiently into your application.

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